Sony WH-1000XM5 - Refurbished Wireless Headphones

Your refurbed product

Refurbed products are more sustainable and up to 40% cheaper compared to a new device. Your trusted refurbed product comes with a minimum 12-month warranty and a 30-day free returns policy, with no questions asked.

Sony WH-1000XM5 - Description

Sony WH-1000XM5 headphones deliver premium sound quality and advanced noise cancellation for anyone who values immersive listening.

Ideal for frequent travellers, remote workers, and music enthusiasts, these over-ear headphones create a personal audio space wherever you are, whether on a noisy plane or in a bustling café. Choosing a refurbished WH-1000XM5 also means making a more sustainable choice by extending the life of a high-end device.

Key features and benefits:

Bluetooth 5.2 connectivity ensures a reliable wireless connection so you can move freely without interruptions.
Up to 30 hours of battery runtime keeps you powered through long days of calls, music, or podcasts without needing to recharge.
Active noise cancellation blocks out background sounds, helping you focus or unwind in noisy environments.
Touch controls make adjusting volume, skipping tracks, or answering calls intuitive and quick.
Built-in microphone supports clear voice calls and voice control, keeping your hands free.
USB-C and 3.5 mm audio connectors allow versatile wired listening options when wireless is not available.

Picture starting your day by slipping on these headphones during your commute. The noise cancellation tunes out the city bustle, while your favourite playlist sets the mood. At work, clear calls come through without distractions, then later, you unwind with crisp, rich sound.

Q&A:

“Can I use them wired if the battery runs out?” Yes, the WH-1000XM5 includes a 3.5 mm audio connector so you can plug in and keep listening even without battery power.

“Is the microphone good for video calls?” The built-in microphone is designed for clear voice transmission, making these headphones suitable for calls and voice control.

“How does the touch control work?” Touch-sensitive earcups let you swipe or tap to adjust volume, switch tracks, or answer calls quickly and intuitively.

In summary, the refurbished Sony WH-1000XM5 headphones combine excellent sound with thoughtful features that support your daily activities. They offer reliable wireless freedom and effective noise cancellation wrapped in a sustainable choice. Each purchase comes with a warranty and a return policy to ensure confidence in your investment.

The refurbed Process

Every refurbed device is refurbished in up to 40 steps — taking it from used to like new again. Here are 5 key steps:

1. Supplier buys pre-loved tech

Deleting the data from used electronic devices

2. Data cleanse

3. Swap of faulty parts

Polishing the exterior of used electronics

4. External preparation

Refurbisher sells the devices through refurbed marketplace

5. Sold via refurbed

Learn more

What is refurbed?

Refurbed is an online marketplace for refurbished electronics. All refurbed Sony WH-1000XM5 function like new, but are much cheaper. How is that the case? Once sourced, experts put our products through an up to 40-step refurbishment process to ensure that all products work and look like new. This results in us offering better value products that are also more sustainable.

Why should I buy my Sony WH-1000XM5 from refurbed?

refurbed Sony WH-1000XM5 are great value, at up to 40% cheaper than new. Equally as important is trust. We give you a minimum 12-month warranty on each device and a 30-day free trial period, during which you can return for a full refund. This means you save money, and get to test the device to make sure it works perfectly for you.

Why are refurbed Sony WH-1000XM5s so cheap?

Every refurbed partner is specialised in certain brands. They mostly buy exhibit and corporate phones in large quantities at low prices. Their specialisation makes the renewal processes very efficient, resulting in 100% renewed products that are up to 40% cheaper than new devices.

What exactly do the product grades mean?

refurbed Sony WH-1000XM5s work like new devices and therefore have no functional limitations. The visual condition of the devices can be selected based on your needs. What are the visual categories?

Premium (AA-Grading)
Premium Sony WH-1000XM5s are visually identical to new, with no visible signs of wear or use. No scratches, scuffs, dents, or blemishes on the body or screen.
Excellent (A-Grading)
Excellent Sony WH-1000XM5s have no dents, scratches or signs of wear visible from a distance of 30cm - neither on the body nor on the display.
Very Good (B-grading)
Very Good Sony WH-1000XM5s may have minimal dents, scratches or wear on the body that can be seen from 30cm away. There may be micro-scratches on the display/screen, but these are not visible when the display is on.
Good (C-Grading)
Good Sony WH-1000XM5s have visible signs of use such as scratches and/or dents on the body. There may be micro-scratches on the display/screen, but these are not visible when the display is switched on.

How does the 30-day free trial work?

If you want to return your product for any reason, you can return it free of charge within 30 days. To do so, contact our partner directly via your refurbed account and let them know that you would like to exchange or return your device. You will receive a free return label from our partner by email or in your refurbed account. Alternatively, you can contact our refurbed customer service. We will be happy to help you and contact our partner.

What are my warranty terms?

We offer a minimum 12-month warranty on all refurbed Sony WH-1000XM5. This covers all/any technical defects might occur during this period, and are not caused by your own fault.

Examples are:
- The device can no longer be switched on.
- The unit cannot find a network.
- The loudspeaker does not work.

The battery is also covered by the warranty. A distinction is made between wear and tear and technical defects. Technical defects are covered by the warranty and are characterised by abnormal behaviour. Abnormal behaviour could be, for example, that the device can only be charged up to 40%.

How can refurbed guarantee the quality of your Sony WH-1000XM5?

Only professional and certified partners are allowed to offer their electronic products via refurbed. We ensure this with ongoing quality tests and constant monitoring. Our partners are all located within the EU. This allows us to guarantee fast delivery times and optimal contact to always perform our best.

Which environmental protection projects do we invest in?

We have planted over 6.6 million trees since our foundin, and we are very proud! We realised that planting trees alone does not tackle all of the environmental issues we a passionate about, however. That's why we now also support projects that
- restore landscapes — ecosystems are repaired and jobs are created, including tree planting along the way
- remove carbon from the atmosphere and store it permanently
- recycle electronic waste and reuse materials